How to Choose a Long-Distance Moving Company

Choosing the right long-distance movers is like hiring a contractor for a home renovation; you need skill, transparency, and someone who won’t disappear halfway through the job. 

Just like a renovation shapes the future of your home, a long-distance move shapes the beginning of your next chapter, so the team you hire matters more than you might think.

Planning an interstate or cross-country relocation isn’t just about distance; it's about managing logistics, timelines, and emotions simultaneously.

And in the middle of it all, one decision stands out: which moving company to trust.

In fact, nearly 46% of moving scams involve long-distance moves, often leaving families without their possessions or forcing them to pay hidden fees just to retrieve them.

That’s why finding the right long-distance moving company isn’t just a task on your checklist; it’s a decision that impacts your entire journey.

Why Hiring a Reputable Long-Distance Moving Company Matters

So, you’ve decided to move, and now you're staring down a long to-do list. But at the very top of that list is one choice that affects everything else: who will be handling your move?

A reputable long-distance moving company brings more than just a truck and some muscle. They bring peace of mind. With experience handling delays, regulations, and logistics, they ensure your move runs smoothly.

And when you're dealing with interstate movers or cross-country moving companies, experience matters even more. Different states have different rules, paperwork, and requirements.

Plus, seasoned movers can spot potential problems before they happen—and help you avoid them.

So, whether it’s proper insurance, transparent policies, or clear estimates, top-rated long-distance movers protect you from damage and unnecessary frustration.

How to Choose the Right Long-Distance Mover

Once you know the type of move you're planning, the next step is to find a mover that fits—not just your budget but also your expectations.

Start with Research and Reviews

Begin by researching moving company reviews on trusted platforms, such as Google, Yelp, the Better Business Bureau, and My Good Movers. Look for patterns, not just star ratings. Consistently positive feedback, communication, and care are strong signs you're dealing with top-rated long-distance movers.

Verify Licensing and Credentials

Always confirm that the company is a licensed long-distance mover. Reputable interstate movers should have a U.S. DOT number, which you can verify on the FMCSA (Federal Motor Carrier Safety Administration) website.

Compare Moving Company Quotes

Gather estimates from at least three movers and make sure you’re comparing the same level of service. Understand the difference between binding and non-binding quotes, and don’t be swayed by a low price alone; it could be a red flag.

Ask About Services Offered

From basic loading to full-service packages, it’s important to know what’s included. Ask if they offer packing, storage, and vehicle transport services and whether these services are in-house or outsourced. The best full-service moving companies will clearly outline their offerings without hidden fees.

Understand Insurance and Liability Options:

Ask about moving insurance coverage and understand the difference between Released Value Protection (basic, limited coverage) and Full Value Protection (more comprehensive, often at extra cost).

Assess Professionalism and Customer Service

Pay attention to how the company communicates from your first interaction. Responsive emails, clear contracts, and friendly, helpful reps are all signs of professional movers for long-distance relocations who value customer trust.

Questions to Ask Movers Before You Hire Movers

Once you've narrowed down your list of potential movers, a quick phone call or consultation can reveal a lot if you ask the right questions. These conversations are your opportunity to clarify details, identify potential red flags, and confirm that you're working with professional movers you can trust.

Are you licensed and insured?

This should be the first thing you ask. A reputable mover will readily provide their U.S. DOT number and proof of moving insurance coverage.

Can I get a written estimate, and is it binding?

Always ask for a written quote. Confirm whether it's binding (fixed price) or non-binding (subject to change). Understanding how your moving company quote works helps you avoid surprise charges.

What services are included in the quote?

Clarify what’s actually covered: packing, furniture disassembly, storage, and delivery. Knowing what’s included helps you compare full-service moving companies accurately.

How do you handle loss or damage?

Ask about their claims process and the coverage they offer. Knowing the difference between Released Value and Full Value Protection will help you choose the right level of moving insurance coverage.

Will my items be transferred or subcontracted?

Some companies hand off shipments to third parties, especially during cross-country moves. If you’re not comfortable with that, please ask the upfront.

What is your cancellation or rescheduling policy?

Things that change include. Knowing your options in case of delays or adjustments gives you peace of mind.

Red Flags to Spot Before Hiring a Moving Company

Even with solid research, it's easy to miss warning signs, especially when you're juggling the many other tasks that come with a move. Spotting these red flags early can save you from unexpected costs, delays, or even scams.

Unrealistically Low Quotes: If a price seems too good to be true, it probably is. Extremely low estimates can be a bait-and-switch tactic where costs suddenly rise once your belongings are loaded.

No Physical Address: A legitimate moving company will have a verified business address. If you can't find one, or it leads to a PO box or empty lot, move on.

Large Upfront Payments: Be cautious if a mover demands a big deposit before services are rendered. Reputable long-distance moving companies may request a small booking fee, but never the full amount in advance.

Vague or Missing Paperwork: A trustworthy company provides all information in writing, including estimates, services, and policies. If you're not offered a written agreement, or if it lacks details, consider it a red flag.

Lack of Reviews or Poor Online Presence: A lack of reviews—or only negative ones—signals potential trouble. Reputable movers typically have a strong digital presence, including recent customer feedback, an active website, and verified contact information.

No Proof of Licensing: Every licensed long-distance mover should be able to provide a U.S. Department of Transportation (DOT) number and other required credentials. If they dodge this question or can’t prove their status, take it as a warning.

Your Final Booking Checklist for a Smooth Relocation

Now that you know what red flags to avoid, use this quick checklist to confirm your mover is legitimate, professional, and ready to deliver a smooth experience.

• Confirm that the company is licensed and insured and has a valid U.S. DOT number.
• Request a written estimate with clear service details.
• Review the contract carefully before signing anything.
• Ensure that all agreed-upon services and timelines are clearly outlined.
• Clarify the payment schedule and avoid large upfront fees.
• Save all communication, quotes, and documents for future reference.
• Know who to contact and what to expect on moving day.

Tips for Hiring Long-Distance Movers You Can Trust

At this point, you’ve reviewed the essentials—what to look for, what to avoid, and the right questions to ask. Now, here are a few final tips to help you move forward with confidence and hire a mover that truly fits your needs.